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ServicesNPO Ecros pays a lot of attention to the quality of our customer service. We offer pre-sale inspection of delivered equipment, warranty and post-warranty servicing to our clients as well as conclusion of an agreement for maintenance and running repair of equipment and instruments. The service engineers of the company provide installation of analytical equipment as well as assembly and installation of laboratory furniture produced by NPO Ecros. During installation, we carry out training of the customer personnel for use of the instruments and refine required procedures. NPO Ecros has a wide network of service centres across the whole country, this being a guarantee of prompt technical support and assistance to the client irrespective of the client's location. In addition, clients of NPO Ecros may always call the service centre and get advice on any emerging technical problems and consultation by telephone or e-mail. Telephones: |
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